FAQ

Default solution folder, feel free to edit or delete it.

Is Virtual Technician compatible with Windows 7?
Yes, Virtual Technician Version V7.5.8.540 is compatible with Windows 7. If you are experiencing problems with Virtual Technician on Windows 7, you can ge...
Fri, 28 Nov, 2014 at 1:37 PM
I have a technical question concerning the use of a Virtual Technician product. What should I do?
Please go to our support page and enter the question you have on the search box. This will allow you to find answers to the most frequently asked question...
Fri, 28 Nov, 2014 at 10:28 AM
Virtual Technician and 64-bit compatibility
64-bit compatiblity Our New Virtual Technician is compatible with both the 32-bit and 64-bit editions of Windows Vista, Windows 7, Windows 8 and Win...
Fri, 28 Nov, 2014 at 3:20 PM
How do I update my new email address?
If you have changed your email address, please let us know by creating a support ticket. In order to make the changes to your account we will need your name...
Fri, 28 Nov, 2014 at 1:47 PM
Resending a Lost Registration ID
If you lose or forget your licensing information, our website has a licensing information retrieval system that allows you to retrieve your information. All...
Fri, 28 Nov, 2014 at 1:49 PM
The product tells me that I have few trial days left, but I have already bought my license? What can I do about this?
Most likely you have forgotten to activate your version with a registration key. To do this, you have to open the program and in the main menu, you must cli...
Fri, 28 Nov, 2014 at 1:51 PM
Reinstall Virtual Technician
To download any of our programs, please visit our download center at the following page: https://www.virtualtechnician.net/download.aspx To retrieve your...
Fri, 28 Nov, 2014 at 1:58 PM
If I have a trial version how can I upgrade to the full version?
If you have already purchased a license: 1) Open the Virtual Technician trial version. 2) In the main program menu click on the "Help" ->...
Fri, 28 Nov, 2014 at 3:19 PM
The message "User Name and License Code do not match" shows up, when trying to activate my copy. What can I do?
Did you fill out your registration form correctly? It is best that you copy and paste the registration key, instead of typing it yourself, to prevent typos....
Fri, 28 Nov, 2014 at 3:22 PM
I got a notification that the license key that I used is illegal, even though I've registered my program. Now it is back in trial mode. What should I do?
Your key was probably automatically blocked because you have exceeded the number of activations permitted. Please get in touch with our support team on +1 (...
Fri, 28 Nov, 2014 at 3:23 PM